Are you obsessed with keeping demanding clients on track and exceeding their expectations? Do you love the idea of leveraging modern technology products to bring lumbering enterprises (banks!) into the modern age? Do you have a soft spot for small businesses?

Monit might be right for you.

We are looking for an experienced professional who wants to make our bank customers successful by working with them from day 1 to roll-out and optimize the Monit platform.

Responsibilities

  • You have a 100% focus on existing customers
  • You are responsible for customer satisfaction and act as the central liaison for Monit
  • You handle and resolve customer requests and feedback

Qualifications

  • You are able to communicate clearly and effectively with strong skills both written and verbal
  • You have the ability to focus on measurable results and can analyze performance data to act accordingly
  • You are highly organized and able to multitask
  • You have a history of taking initiative, being flexible, and adapting easily
  • You are experienced in customer success processes
  • You have very strong interpersonal skills with a demonstrated ability to achieve results through influence
  • You have a passion for service
  • Experience in banking and/or fintech preferred

Compensation: Competitive salary depending on experience + equity participation.

To apply

Send an email to jobs@monitapp.io.